1 Warranty Coverage – Demi-Premium Jewellery

This warranty applies exclusively to plating-related issues, including:

• Tarnishing
• Discoloration caused under normal usage conditions

2 Warranty Benefits

Store Credit Validity: 6 months

(Credits are non-refundable and non-transferable)

3 Warranty Exclusions

The warranty does not cover:

• Normal wear and tear
• Breakage due to impact or mishandling
• Missing stones or embellishments
• Alterations or repairs done outside Gllora
• Custom-made jewellery pieces

4 How to Submit a Warranty Claim

Email Support

1. Click clear photos showing the issue
2. Email care@gllora.com with:
   • Subject: Warranty Claim – Order ID
   • Description of the issue
   • Photo evidence

Once approved, you'll be guided on shipping the item to our quality team.

Final Notes

• All claims are subject to inspection and approval
• Gllora reserves the right to reject claims that do not meet warranty criteria